Support — Still Safe

Still Safe

Support · Updated —

Contact Support

We’re here to help. Email us and we’ll get back to you as soon as possible:

Tip: include your device model, iOS version, and a brief description or screenshots.

By using the app you agree to these terms.

Still Safe is not a replacement for emergency services.

If you are in immediate danger, call your local emergency number (e.g., 911 in the U.S.).

Can my contacts be notified automatically? Yes—if you miss a scheduled check-in or arm an SOS and send it.
What data do you store? Account details, check-in schedules, and optional last known location (if you enable it). See our Privacy Policy.
How do I manage or cancel my subscription? On your iPhone: Settings → Apple ID → Subscriptions.
Delete my data: Email stillsafesupport@icloud.com from your account email with the subject “Delete my Still Safe data”.

Make sure Notifications and, if desired, Location permissions are enabled for Still Safe.
If widgets show outdated info, long-press the widget and tap Edit Widget, or remove and re-add it.
Check for app updates on the App Store.