Still Safe
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Still Safe

Support

Contact SupportWe’re here to help. Email us and we’ll get back to you as soon as possible:

Email support stillsafesupport@icloud.com

Tip: include your device model, iOS or Android version, and a brief description or screenshots.

Terms of Service
Privacy Policy

By using the app you agree to these terms.

Safety Notice

Still Safe is not a replacement for emergency services.

If you are in immediate danger, call your local emergency number (e.g., 911 in the U.S.).

Quick Answers

  • Can my contacts be notified automatically? Yes, if you miss a scheduled check-in, or if you arm an SOS and send it.
  • What data do you store? Account details, check-in schedules, and optional last known location (if you enable it). See our Privacy Policy.
  • How do I manage or cancel my subscription? On iPhone: Settings → Apple ID → Subscriptions. On Android: Google Play Store → Subscriptions.
  • Delete my data: Email stillsafesupport@icloud.com from your account email with the subject “Delete my Still Safe data”.

Troubleshooting

  • Make sure Notifications and, if desired, Location permissions are enabled for Still Safe.
  • If widgets show outdated info, long-press the widget and tap Edit Widget, or remove and re-add it.
  • Check for app updates on the App Store or Google Play.